What We Do:

  • Typing/Word Processing
  • Data Entry/Data Processing
  • Writing & Proofreading
  • Virtual Administrative Assistant
  • Personal Assistant
  • Website administration/maintenance
  • Calendar maintenance
  • Internet research
  • Spreadsheets/Tables
  • Type motions, notice of motions, answers/responses, appeals
  • Design business cards
  • Brochures/signs
  • Price lists
  • Form letters, envelopes, labels
  • Real estate appraisals
  • Construction waivers
  • Time cards
  • Resumes
  • Organization charts
  • Menus/Table tents
  • Prepare press releases
  • Email messaging
  • Answer voicemail/phones
  • Set up new PCs, internet, networks, and virus protection software
  • Repair/reformat computers with viruses
  • Training on word processing, internet, e-mail, smartphones
  • Special projects
  • Sign language interpreting

Testimonials:

Charleen is our off-site, extremely capable, tech support staff.  She was the hub of parish communications.  She prepared our weekly Sunday bulletins and announcements inserts, created and maintained our yearly liturgy & music spreadsheet, maintained our church calendar, designed and maintained our website, answered our voicemail twice per day, and emailed messages to the appropriate people, prepared and distributed our press releases, created our weekly ‘News & Notes’ newsletter and emails in Constant Contact, maintained our Parish Directory, prepared and sent our Sunday server reminder emails, as well as other special projects.  – The Rt. Rev. Patricia Conley, Woodstock, IL

Charleen does my bookkeeping and e-files files my company’s taxes; prepares my invoices to clients; writes and sends emails for me; makes calls for me; created and typed my resume; repaired my laptop when it had a virus; set up lots of different online accounts for me and prepared a list of usernames and passwords for those accounts; installed and set up software on my laptop, along with virus protection; and trained me how to use a computer, internet, and smartphone.  She also has become one of my best friends!  – Estrada Landscaping, Lake Villa, IL



Charleen trained me on how to work my new laptop.  She set it up for me, and installed virus protection software, games, and other programs, and upgraded it’s Windows version.  I brought my laptop to her when it wouldn’t power up, and she fixed it, each time it had problems, and when it had a virus.  She designed a custom Excel form that I can add my income and expenses to, and it calculates my profits automatically, for my antique sales business.  She fixed my cash register when it was broken.  She also found me a less expensive cell phone company, activated my phone online, and helps me when I have a problem figuring out my phone.  She has researched where I could buy something online that I couldn’t find elsewhere, which brands I could get, and how much each costs, and ordered the items I wanted using my credit card.  She photographed, described, listed on Etsy, and sold and shipped some items I wanted to sell online.  She’s very good with computers, phones, and she also set up my internet. – Faith Steiert, Ingleside, IL