Word Processing by Charleen

Updated on January 14, 2024

Word Processing by Charleen, (“we,” “us,” “our”) understands that your privacy is important. This Privacy Policy describes how we collect, use, store, process, and share your information in relation to www.wpbcharleen.com, (this website) and our services, including all media, document, updates, and support services associated with this website and Word Processing by Charleen’s services. By accessing or using this website, or our services, including browsing this website, you expressly consent to the collection, use, storage, processing, and disclosure of your information in accordance with this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE OR ACCESS THIS WEBSITE.

1. Information Collection

General.  When you visit this website, you can browse without submitting any personal information about yourself. We will, however, receive and store some non-personally identifiable information about you, as described below. In order to inquire by email about our services, it will be necessary to provide personally identifiable information, such as your name and email address. Personally identifiable information is information that can identify you, including, for example, your name or email address.

Account, Purchase, and Payment Information.  If you have an account with us, or you purchase paid services or products, you will be required to provide certain personally-identifiable information to us, including, but not limited to, name, email address, and method of payment.  We use a third-party payment processor (currently PayPal or ChasePay with Zelle) to assist in securely processing your personally-identifiable payment information, including recurring charges (if any). The credit card information that you provide is encrypted and transmitted directly to PayPal.  We do not store your credit card information, and do not control, and are not responsible for, PayPal, or its collection or use of your information. You may find out more about how PayPal or Chase Bank uses and stores your credit card or bank account information by accessing the Privacy Policy for PayPal or the Privacy Policy for Chase Bank.  To pay for services rendered, you will go to the PayPal website, or your Chase Bank website, and provide your payment information directly to PayPal or Chase Bank. PayPal’s privacy policy applies to the information you provide on the PayPal website.  Chase Bank’s privacy policy applies to the information you provide on the Chase Bank website.

Communications, Email Address Collection.   In order to receive certain communications from us, such as responses to user inquiry emails, you will be required to submit your email address to us. You may unsubscribe from any future non-service-related emails you receive from us by sending us an email to: charleen@wordprocessingbycharleen.com. If it is necessary to send you service-related announcements, you may not opt-out of service-related emails which are not promotional in nature.

User Content. This website currently does not allow you to post articles or submit comments, or log in or register. If at some time in the future, this website does allow you to post or register, we may save User Content or other content you post indefinitely.

Automatically Collected Information.  Similar to other websites, we may collect some information automatically from you, and store it in log files. This collection may include, but is not limited to: your domain name and host for Internet access, the Internet address of the site from which you came, the date and time of your access, your computer’s IP address and information about its operating system, browser, and host, the date and time you access this website, and the pages you visit. We collect this non-identifying information in order to help diagnose problems, and to administer our website. We may also use it to gather broad demographic information. We may automatically collect information using various mechanisms, including but not limited to cookies and pixels.

A “cookie” is a small text file that is stored on a computer for record-keeping purposes. We use cookies for site administration and to gather demographic information from our website visitors.  Some cookies remain on your computer until you delete them. Others, like session ID cookies, expire when you close your browser. You may set your browser setting to attempt to reject cookies.  However, certain features of this website may not be available if your browser does not accept cookies. See “Do-Not Track Settings” below for more information on how use of this website may or may not be affected by your browser settings. We do not control the use of cookies by third parties. Also see “Third Party Analytics Providers” below.

“Pixels” are tiny graphics with a unique identifier that are used to track the online movements of web users. Unlike cookies, which are stored on a computer’s hard drive, pixels are small graphics that are about the size of the period at the end of the sentence that are embedded invisibly on web pages or in HTML-based emails. Our third-party analytics providers may place pixels on this website that track what other websites you visit (both before and after visiting this website). Our third-party analytics providers use information obtained from pixels to help us improve our business and website. We do not control the use of pixels by third parties.

Third Party Analytics Providers.  We may use third parties to help us operate and improve our website. We may share with these third parties non-personally identifiable information about users’ use of this website. These third party providers also use cookies. We use third party analytics providers, such as Google Analytics, to provide us with general demographic information about our users. We do not control information collected by third parties, and are not responsible for their use of that information.

Google Analytics uses cookies and pixels in order to collect demographic, interest-level, and usage information from users that visit this website, including, but not limited to, information about the pages where users enter and exit this website, which pages users view on this website, time spent, browser, operating system, and IP address. Cookies and pixels allow Google to recognize a user when a user visits this website, and when the user visits other websites as well. Google uses the information it collects from this website, and other websites, to share with us and other website operators, information about users, including, but not limited to, age range, gender, general interests, geographic regions, and details about devices used to visit websites and purchase items. For more information regarding Google’s use of cookies and collection and use of information, see the Google Privacy Policy. To opt out of Google Analytics, visit the Google Analytics Opt-Out Page where you can learn about opting out, and install the appropriate browser add-on.

“Do Not Track” Settings.  Because this website tracks website usage information as described above, it is possible that your selection of the Do Not Track option provided by your browser may not have any effect on this website’s collection of certain information. The only way to completely “opt out” of the collection of information, through cookies or other tracking technologies, is to manage the settings on your browser to delete and disable cookies and other tracking/recording tools. However, getting a Do Not Track signal to work as you might want is difficult because not all tracking technologies can be controlled by browsers. Certain unique aspects of your browser might be recognizable even if you disable a tracking technology. Not all settings will last or be effective. Even if a setting is effective for one purpose, data still may be collected for another. Also, even if one website observes a Do Not Track signal, that website may not be able to control other websites.

Linked Sites.  This website may contain links to third party websites, including social media platforms such as LinkedIn, or Twitter buttons. We are not responsible for the privacy practices or content of any linked sites. Linked sites may collect personally identifiable information from you that is not subject to this website’s or company’s control. The data collection practices of linked sites are governed by that site’s privacy policy.

Embedded Content From Other Websites.  Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  Please see the privacy policy of each website you visit.

2. Information Use

General.  If you email us, we will use your personally identifiable information obtained through email to operate, manage, and administer our services; to communicate with you; and to provide you information about our products and services (including the products and services of any third parties). We may also use personal information to resolve disputes; to detect and protect against fraud, criminal activity, and errors; to assist law enforcement; to enforce this Privacy Policy and the Terms of Use; or for any other purpose described in this Privacy Policy.

Use of Non-Personally-Identifiable and Aggregate Information.  We may use non personally-identifiable information and aggregate information for any lawful purpose, including, but not limited to, managing and administering our services, or to improve our business, service, and website.

Information Retention.  We will retain your information, if any, indefinitely, or as long as legally allowed or required. We may dispose of any information at our discretion, and without notice, subject to applicable law. We do not undertake any retention obligations through this Privacy Policy.

3. Information Disclosure

Service Providers and Affiliated Entities.  We may disclose your information, including personal information, if any, to any affiliated entity or organization, business partner, and to agents and service providers, to help us operate and secure our website, improve our business or website, and to provide services. These third parties may include customer service providers, sales or business service providers, or providers of support for this website.

Business Transition or Insolvency.  If we should ever file for bankruptcy or engage in a business transition such as a merger with another company, or if we purchase, sell, or reorganize all or part of our business or assets, we may disclose your information, including personal information, if any, user content, if any, and user data or information, if any, to prospective or actual purchasers in connection with one of these transactions.

Disclaimer.  Due to the open nature and complexity of the Internet, no transmission of data over the Internet can be 100% secure. There is always a risk that information collected by and/or displayed on a website may be compromised or accessed, notwithstanding the steps we take to secure your information. For example, a third party may unlawfully access or intercept transmissions or private communications, or other users of the internet or a website may abuse or misuse your personal information. Accordingly, you agree that if you provide such personally-identifiable or non-personally-identifiable information, you are doing so at your own risk.

4. Security

Keeping your information secure is very important to us. We take care in facilitating the transmission of information between your device or computer and our servers (or the third party servers that operate and store information for this website). Any personally identifiable information collected by this website is stored in operating environments that are not available to the public. While we have mechanisms such as virus protection software, firewalls, ssl security, and blocks in place to safeguard your personal information after we receive it, if any, no transmission of data over the internet can be 100% secure.

5. International Use

Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the privacy, data protection, and other laws of the United States may not be as comprehensive as those in your particular country, we take many steps to protect your privacy, including using firewalls and data security programs, and by not allowing you to comment or register on this website.

By using this website, you understand and consent to the collection, processing, storage, and transfer of your information to our facilities in the United States, and those third parties with whom we share it, as described in this Privacy Policy.

6. Children’s Privacy

The website is NOT for, or directed towards, children. While this website is not intended for anyone under the age of 18, we do not intend to, and will not knowingly, collect any personal information from children under the age of 13. Children under the age of 13 are prohibited from using this website. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately, and delete it from our servers (subject to applicable law and this Privacy Policy). This website does not allow comments or posts, so a child under the age of 13 cannot currently post to this website.  If you believe a child under the age of 13 is using this website, please contact us at: charleen@wordprocessingbycharleen.com.

California Minors. While this website is not intended for anyone under the age of 18, if you are a California resident who is under age 18, and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: charleen@wpbcharleen.com. When requesting removal, you must be specific about the information you want removed, and provide us with specific information, such as the URL for each page where the information is located, so that we can locate it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of your content or information from this website does not ensure complete or comprehensive removal of that information or content from our systems, or the systems of our service providers. We are not required to delete the content or information posted by you. Our obligations under California law are satisfied as long as we anonymize the content or information, or render it invisible to other users and the public.

California Shine the Light Law. California Civil Code Section 1798.83 permits users who are California residents to obtain from us, once per year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident, and you wish to make such a request, please send an email with “California Privacy Rights” in the subject line to charleen@wordprocessingbycharleen.com, or write us at: Word Processing by Charleen, 37235 N Fairview Lane, Lake Villa, IL, 60046.

7. Updates and Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy by updating it, and posting it at wordprocessingbycharleen.com, with any new terms taking effect as of the date of posting. Periodically review this Privacy Policy to ensure you have read the most current version. Your use of this website after the Effective Date posted above constitutes your acceptance of our updated Privacy Policy.

8. Accessing, Updating, or Deleting User Content and Your Personal Information

You may access, update, or delete your personal information, if any, by contacting us at charleen@wordprocessingbycharleen.com, or write us at: Word Processing by Charleen, 37235 N Fairview Lane, Lake Villa, Illinois, 60046, USA.

9. Contact Information and Privacy Questions

If you have any questions about this Privacy Policy, please contact us at: charleen@wordprocessingbycharleen.com.  Data Controller: Charleen Kuhart, Word Processing by Charleen, 37235 N Fairview Lane, Lake Villa, IL, USA.